Akanksha Jain

About Akanksha Jain

Results-driven Supply Chain & Operations professional with 12+ years of experience across global technology, e-commerce, and FMCG environments.Currently leading large-scale vendor operations at Google, managing cross-functional teams, service delivery, and operational excellence initiatives across global markets.My core strengths include:• Supply Chain Strategy• Vendor & Partner Operations• Procurement & Contract Management• Process Optimization & Automation• Cross-functional program leadershipPreviously worked across e-commerce and FMCG supply chains, driving operational scale, cost optimization, and quality improvements.MBA from SPJIMR, with a strong focus on operations and strategy. Open to global opportunities in:Supply Chain | Procurement | Operations Strategy | Vendor Management

Experience

1. Service Delivery Manager

   Google

   Jul 2025 — Present · Bengaluru, IN

   Managed 7+ vendor teams delivering large-scale content operations across global markets• Led cross-functional initiatives with Product, Engineering, and Analytics teams• Improved process efficiency by 14% through automation and workflow redesign• Managed vendor performance, contracts, and SLA governance

Education

• SPJIMR SP Jain Institute of Management & Research

  Master of Business Administration (PGPM), Operations and Supply Chain

• National Institute of Technology Surat

  Bachelor of Technology - BTech, Chemical Engineering

• Michigan State University - Eli Broad College of Business

  MBA International Exchange, Global Fast Track Program,Integrated Supply Chain Management

Skills

• Supply Chain
• Inventory Management
• Data Analysis
• Sap
• Manufacturing
• Supply Chain Management
• Ms Excel Pivot Tables
• Supply Chain Optimization
• Logistics Management
• C++
• Demand Supply Planning
• Qlikview
• Sap Sd Module
• Supply Chain Operations
• Operational Planning