Akanksha Shetty

L&D & Operations Professional | Expertise in Training Delivery, Coaching, Process Management, Stakeholder Collaboration & Leadership Development

Role: Learning and Development Lead at IntouchCX
Location: Hyderabad, TG, IN
LinkedIn followers: 500 followers

Human ResourcesView LinkedIn profile

About Akanksha Shetty

I’m an L&D and Operations professional who bridges people development with process…

Experience

Learning and Development Lead
IntouchCX
Jan 2025 — Present · Hyderabad, IN

Education

Sri Bhuvanendra College - India
Bachelor of Science

Contact information

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•••••@intouchcx.com
Personal email
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Current company

IntouchCX

Outsourcing and Offshoring Consulting · 14K employees · Winnipeg, Manitoba, Canada

We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul. We are revolutionizing the global customer experience across all industries, delivering value-driven CX management, digital engagement, and AI and automation solutions to the world’s best-known brands. We are partners in long-term growth, helping to scale and optimize our partners’ CX through our data-driven and brand-specific approach. We immerse ourselves in their worlds with curiosity, creativity, and innovation to deliver exceptional results. By providing actionable insights, we drive team performance and ROI alignment to meet our partners’ strategic goals. We tailor our programs to ensure end-to-end consistency, team well-being, and cultural alignment with their organizations. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

intouchcx.com

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About Akanksha Shetty

Experience

Learning and Development Lead

Education

Sri Bhuvanendra College - India

Find verified contacts for anyone on LinkedIn