Alicia J. Yust

About Alicia J. Yust

As a Certified Professional in Training Management (CPTM) with over 20 years of experience, I specialize in portfolio optimization and scalable learning solutions that drive business growth. I’ve led initiatives across both non-profit and for-profit sectors to expand market reach, enhance program quality, and improve operational efficiencies through targeted, data-informed learning strategies.My work is grounded in instructional design best practices, behavioral learning science, and a deep commitment to creating engaging, real-world experiences that enable adult learners to build skills, grow professionally, and contribute meaningfully to organizational success. I develop synchronous and asynchronous learning solutions that are scalable, measurable, and customized to meet the needs of diverse audiences.As a change leader, I enjoy driving continuous innovation by developing new products and refining existing ones to meet evolving business needs. I focus on building a culture of innovation within my team, coaching team members to embrace growth, enhance performance, and contribute to the ongoing evolution of our learning solutions.By collaborating with cross-functional teams and subject matter experts, I ensure every solution is strategically aligned and high-impact. I continuously assess learning effectiveness through performance metrics and feedback, driving ongoing improvement and innovation across the portfolio.

Experience

1. Director, Training Product Strategy and Delivery

   BSI

   Jan 2026 — Present

Education

• Vanderbilt University Owen Graduate School of Management

  Graduate Certificate, Business Management

• University of Houston

  Bachelor of Science, Psychology