Ajoy S Saha

About Ajoy S Saha

I am an innovative and results-driven Technical Program Delivery Manager and Strategic…

Experience

1. AVP, Lead Program Manager-group Portfolio & Agile Delivery Strategy,digital & Innovation Wimt Eit i & P

   Wells Fargo

   Apr 2019 — Present

   Responsible for identifying and understanding the business requirements from the project and recommending optimal business solution by doing the gap analysis of the current process • Liaison with the business functions in mapping the operational activities, pain areas and gathering the user requirements. Further, engage with the secondary / tertiary levels to draw out the micro level detailing of the requirements • Identified & evaluated inefficiencies and recommended optimal business practices & system functionalities •Responsible to consult with business partners to clarify, define and document complex project requirements, budgets and business cases, including statements of work; creates and delivers presentations to senior management on program or project goals and plans, including progress reports •Manage project stakeholders and act as the single point of contact for communication between the business and the technical teams • Directly or matrix manage 20-80 project staff team members including Developers, QA, BA, Scrum Masters, Test Coordinators and Project Coordinators and lead their functional trainings and providing feedback for performance evaluation •Liaison with partner and stakeholder within the organization to understand business challenges and gathering user requirements and engaging with IT teams to identify micro level detailing to ensure business continuity •Responsible for end-to-end program or project management, demonstrating business analysis and ownership of the entire system development lifecycle process; develops and implements program and project level processes, procedures and performance metrics; lead large project teams and manages activities associated with projects and programs that are across a line of business; managing one or more projects at one time; typically, focused on leading Tier 1 & 2 projects; significant impact to medium Impact projects both internally and externally across multiple areas within the Line of Business.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Skills

• Online Travel
• Amadeus
• Travel Management
• Project Management
• Process Automation
• Quality Analyst
• Ticketing
• Sdlc
• Key Account Management
• Gds
• Management
• Team Management
• Galileo
• Leadership
• Customer Relationship Management (Crm)
• Business Process Re-Engineering
• Negotiation
• Business Analysis
• Crm
• Business Process Improvement
• Gds Systems
• Account Management
• Agile Methodologies
• Process Improvement
• Six Sigma
• Business Process
• Program Management
• Business Travel
• Call Centers
• Pmp
• Travel Technology
• Software Development Life Cycle (Sdlc)
• Training
• Team Leadership
• Sabre
• Vendor Management