Ajoy Prasad
Artificial Intelligence Engineer @ Consuy | MTech in Artificial Intelligence @ NIT Bhopal
- Role
- Artificial Intelligence Engineer at Consuy
- Location
- Old Malda, WB, IN
- LinkedIn followers
- 500 followers
About Ajoy Prasad
As an Artificial Intelligence Engineer at Consuy, I contribute to the development of an AI-powered help desk system, leveraging OpenAI LLM, LangChain, and LangGraph for conversational ticket management. My work also involves optimizing PostgreSQL with vector search to enhance real-time performance and mentoring AI engineer Interns. I hold a Master of Technology degree in Artificial Intelligence from Maulana Azad National Institute of Technology. My core competencies include Docker, Microsoft Azure, and YAML, which I integrate to design and deploy AI-driven solutions with precision and efficiency. I am committed to advancing innovation in AI technologies and fostering team growth.
Experience
Artificial Intelligence Engineer
Jul 2025 — Present · Calgary, AB, CA
Built an AI-powered help desk system using OpenAI LLMs, LangChain, and LangGraph to manage ticket creation, retrieval, and related-ticket recommendations through a single conversational API.• Implemented RAG with PostgreSQL + pgvector for semantic search over organization-specific privacy policy documents, with optimized queries, connection pooling, caching, and structured LLM outputs for real-time updates.• Designed a multi-tenant architecture supporting multiple organizations with shared connection pooling, containerized with Docker and deployed via automated CI/CD pipelines.
Education
Maulana Azad National Institute of Technology
Master of Technology - MTech, Artificial Intelligence
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