Ali Joumaa
Operations & Team Leadership Manager | Project & Program Coordination | Customer Success | 10+ Years Leading Teams & Driving Operational Performance
- Role
- Chief Creative Officer (CCO) at Friday Productions, Llc
- Location
- Belleville, MI, US
- LinkedIn followers
- 500 followers
About Ali Joumaa
Ali Joumaa is an experienced operations and team leadership professional with more than 10 years of management experience across technology, digital services, and customer-facing organizations.Throughout his career, Ali has built and led high-performing teams, managed complex operational initiatives, and delivered exceptional customer experiences. His leadership background includes supervising teams of up to 20 employees, managing operational processes, and mentoring staff to improve performance and efficiency.Ali brings strong expertise in operational leadership, customer success, fraud investigation, and technical support across multiple platforms including Mac, Windows, iOS, and Android systems.He is currently seeking opportunities in Project Management, Operations Management, Customer Success, or Program Management, particularly within remote or hybrid environments.With a fervent commitment to storytelling, my journey as CEO at Friday Productions, LLC, has been marked by intensive screenplay writing and a readiness to bring captivating narratives to life. Our team collaborates to transform written art into compelling visual experiences, enriched by my multilingual command of Arabic and English.
Experience
Chief Creative Officer (CCO)
Mar 2023 — Present · US
Education
Schoolcraft College
Associate's degree
2009 — 2011
Wayne State University
Bachelor of Fine Arts - BFA
2011 — 2015
Skills
- Event Planning
- Research
- Storytelling
- Customer Service
- Marketing
- Customer Satisfaction
- Training
- Technical Support
- Mentoring
- Film Production
- Social Media
- Social Networking
- Microsoft Office
- Sales
- Time Management
- Microsoft Word
- Team Leadership
- Strategic Planning
- Coaching
- Sports
- Screenwriting
- Social Media Marketing
- Powerpoint
- Acting
- Mac
- Team Building
- Management
- Public Relations
- Troubleshooting
- Film
- Sports Management
- Public Speaking
- Leadership
- Teamwork
- Ios
- Educational Technology
- Os X
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