Adilson J.
Qa Analyst @ColmeIA
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WORK HISTORY
Qa Analyst @ColmeIA
São Paulo, BR
Planned and executed functional, regression, and automated testing for web and AI-driven applications. • Created and maintained test cases, test scenarios, and test documentation based on business and technical requirements. • Identified, logged, and tracked defects across the SDLC, ensuring fast resolution and product stability. • Built and maintained automated test suites using Cypress, improving test coverage and reducing regression cycles. • Collaborated cross-functionally with developers, product, and design teams to deliver high-quality releases. • Managed QA workflows and reporting using Jira, ensuring traceability and on-time delivery. • Applied QA standards, best practices, and continuous improvement methodologies. • Tested chatbots and conversational AI systems, validating conversation logic, NLP behavior, and edge cases. • Conducted LLM-based AI testing, evaluating accuracy, reliability, safety, bias, and prompt performance.
EDUCATION
Universidade Paulista
Bachelor of Information Technology, Computer Science
Faculdade de Tecnologia de São Vicente - FATEF/FORTEC
Information technology technician (IT technician), Technical of Information Technology
ABOUT ADILSON J.
I am a QA and Automation Engineer with a strong, end-to-end background across software quality, AI systems, enterprise platforms, DevOps delivery, and IT operations. My career spans from hands-on technical support and field services to building, testing, and validating AI-driven and enterprise-scale solutions.I specialize in functional, regression, and automated testing, creating automation suites with Cypress, and validating LLM-based systems for accuracy, safety, bias, reliability, and edge-case behavior. I have tested and supported chatbots and conversational AI platforms, ensuring real-world performance and business alignment.Beyond QA, I have designed and delivered AI and digital solutions for corporate clients, coordinated cross-functional teams, applied CI/CD DevOps practices, and managed delivery through Jira. I also bring experience integrating systems through TypeScript APIs, enabling secure and scalable communication between platforms.I have worked extensively with ServiceNow (ITSM), developing custom workflows, automations, integrations, and enterprise modules using JavaScript, HTML, CSS, and XML, while providing training, documentation, and platform optimization.My foundation in IT support and field services strengthened my troubleshooting, communication, and customer-focused mindset—skills that now guide how I build reliable, production-ready systems.I am driven by opportunities where AI, automation, and quality engineering intersect, and I am seeking roles in North America where I can help teams deliver scalable, secure, and high-impact digital products.
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