Ajmal Ahmed
Associate Director - Expertise in Strategic Leadership | Service Delivery | IT Operations | Project Management | Client Relations | Process Standardization | Business Process Design.
- Role
- Associate Director at KPMG India
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Ajmal Ahmed
Experienced leader excelling in people management, service delivery, and stakeholder…
Experience
Associate Director
Jun 2020 — Present · Bengaluru, IN
Education
Bangalore University
Higher National Diploma
Bangalore University
Secondary School
Karnataka State Open University
Master of Business Administration (M.B.A.)
Madurai Kamaraj University
Bachelor's degree
Skills
- Project Management
- Incident Management
- Microsoft Office
- Vendor Management
- Sla
- Transition Management
- IT Management
- Problem Management
- Pmp
- Process Control
- Knowledge Management
- Service Desk Management
- Bmc Remedy Ticketing System
- Process Management
- Customer Satisfaction
- Information Technology
- Service-Level Agreements (Sla)
- IT Operations
- Escalations Management
- IT Governance
- Process Improvement
- Escalation Process
- Customer Relations
- Outsourcing
- People Management
- Customer Escalation Management
- Itil
- Service Delivery
- Service-Now.com
- IT Service Management
- Client Relations
- Change Management
- IT Service Delivery
- Bmc Remedy
- Business Process Improvement
- Service Management
- Service Level Management
- Sop Development
- Team Management
- Service Delivery Management
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