Ajit Pavithran
Luxury Hospitality & Real Estate Leader | 31+ years in multi-sectoral leadership | Co-working Offices, Mixed-Use Real Estate, Hotels, Retail, Consulting | COWRKS, Oberoi, Taj, Virtuous Retail, EMAAR India, EHL Advisory
- Role
- Corporate Vice President, Experience - Converge & Flex at COWRKS
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Ajit Pavithran
An ADP alumnus of The University Of Chicago Booth School Of Business & post graduate from…
Experience
Corporate Vice President, Experience - Converge & Flex
Nov 2024 — Present · Bengaluru, IN
Leading Service Excellence and Customer Experience strategy across 2 core business verticals - Converge and Flex - at Brookfield Properties and COWRKS.* Converge: Focused on the hotelisation and amenitisation of Brookfield Properties’ 18 Grade-A business campuses (~50 million sq. ft. across 8 Indian cities), Converge aims to redefine workplace environments by integrating hospitality-led experiences and destination-level placemaking.* Flex: Driving customer experience, brand standards and alternate revenue strategy for COWRKS, steering its evolution as India’s premier provider of experiential workspaces. My initiatives span product innovation, service design, and brand positioning to ensure a consistent, differentiated, and premium experience across our coworking portfolio.This role bridges real estate, hospitality, and workplace transformation - allowing me to merge design thinking with brand positioning, operational rigour, experiential standards and customer-centric leadership.
Education
Oberoi School Of Hotel Management, Delhi (present day OCLD)
Oberoi Hotel Management Training Program
Ramnarain Ruia College of Science, Bombay
Junior College
1989 — 1991
The University of Chicago Booth School of Business
Chicago Booth Accelerated Development Program (ADP) for Senior Executives , (Business Administration, Management, Strategy, Finance, Marketing)
2018 — 2019
Institute Of Hotel Management & Catering Technology
Hotel Management
1991 — 1994
Skills
- Hotel Management
- Strategic Planning
- Hotel Operations
- Pre-Opening
- Strategic Consulting
- Management Consulting
- Recruiting
- Process Improvement
- Food & Beverage
- General Management
- Brand Standards
- Opening Hotels
- Balanced Scorecard
- Establishing Processes
- Budgeting
- Branding & Identity
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