Ajitesh Mahajan
Team Lead Operations-flipkart @Flipkart
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WORK HISTORY
Team Lead Operations-flipkart @Flipkart
Noida, IN
Plan, Design and execute growth strategies to drive seller acquisition, retention, and revenue growth for Flipkart Marketplace.Strengthen partnerships with existing sellers by delivering tailored, data-driven solutions aligned to their business objectives.Manage performance metrics to achieve growth in GMV (Metrics- Pricing Strategy, Promotions, Inventory, Express/Speed and New Product selections), ensuring adherence to operational SLAs and growth KPIs. Achieved +25% YoY seller retention through an optimized onboarding process.Lead and mentor a 12-member Key Account Manager team, delivering ₹288 Cr in annual GMV. Develop and implement incentive and commission structures aligned with sales planning and forecasting goals.Reduced SLA breach rate from 12% to 5% in six months through process redesign and performance monitoring. Collaborated with cross-functional teams (supply chain, product, and technology) to enable seamless seller operations and enhance customer experience.
EDUCATION
Bharati Vidyapeeth
Master's degree, Marketing & Finace
ABOUT AJITESH MAHAJAN
Marketing and growth-focused operations leader with 9+ years’ experience in B2B partnerships, vendor management, and strategic business development across E-commerce and FMCG sectors. Proven track record in driving seller acquisition, retention, brand integration and revenue growth, managing multi-crore GMV portfolios, and leading cross-functional teams to deliver operational excellence and scalable business outcomes.
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