Ajitabh Singh

About Ajitabh Singh

I’m a Senior Engineering Manager with 20+ years of experience leading enterprise-scale, cloud-native platforms in regulated, high-availability environments. For the past 15 years at Birlasoft, I have served as a long-term engineering and technology leader for Synapse Group Inc, guiding platforms through multiple corporate transitions (Time Inc, Meredith, and Dotdash Meredith (People Inc.)) while maintaining architectural continuity and delivery velocity.I specialize in scaling distributed engineering organizations and owning delivery execution, resource planning, and operational governance across complex portfolios. I provide clear technical direction while empowering teams to deliver secure, compliant, and scalable systems aligned with business outcomes:• Leading and developing global teams of 20–40+ engineers across the US and India• Led application-layer modernization for 100+ applications and hundreds of KornShell processes during a data center–to–AWS migration, transitioned systems to event-driven architectures, RDS, and data warehouse platforms, and delivered a 30% reduction in infrastructure costs• Owned and supported PCI-DSS compliant payment and tokenization platforms with PTI (Chase Paymentech) as the primary payment merchant, and led the integration of alternate payment methods including Apple Pay, Amazon Pay, and Amex programs• Delivered and governed production-grade Generative AI platforms (live customer chat, agent assist, and comment summarization) using AWS Lambda (Python), AWS Bedrock, OpenSearch, Amazon Comprehend, and enterprise data platforms• Owned architecture reviews, risk management, and production escalations, resulting in a 25% reduction in critical incidentsI’m passionate about building high-performing engineering teams that value strong architecture, high-quality code, operational excellence, and a product-first mindset. I combine deep technical expertise in Java, Spring Boot, and AWS with hands-on experience guiding teams on AI, cloud, and payment systems to deliver business-critical solutions.

Experience

1. Associate Director Sr Engineering Manager Client Synapse Group Inc (People Inc)

   Birlasoft

   Jan 2021 — Present · Stamford, CT, US

   Lead a distributed engineering team of 20+ engineers across the US and India, providing mentorship, performance management, and career development.Delivered production-grade Generative AI platforms (live customer chat, agent assist, comment summarization) using AWS Lambda (Python), Amazon Bedrock, OpenSearch, and Amazon Comprehend, guiding architecture and operational governance.Oversaw cloud-native platform delivery built with Java/Spring Boot and serverless architectures, ensuring system design, scalability, security, and compliance for enterprise applications.Managed CI/CD pipelines and DevOps practices, driving automated deployments, monitoring, and infrastructure-as-code standards to improve delivery velocity and platform reliability.Directed architecture reviews, risk management, and production escalations, achieving a 25% reduction in critical incidents.Partnered with product and business stakeholders to define technology roadmaps, align solutions with business goals, and deliver measurable outcomes (cost reduction, engagement, ROI).

Education

• University of Lucknow

  BCOM, Accounts,Economics

  1997 — 2000

• Indira Gandhi National Open University

  Master of Computer Applications (MCA), Computer Programming, Specific Applications

  2004 — 2007

Skills

• Jboss Application Server
• Tomcat
• Agile Methodologies
• Uml
• Jdbc
• Oracle
• Requirements Analysis
• IT Strategy
• Ajax
• Resource Management
• Xml
• Design Patterns
• Java
• Oracle Service Bus
• Core Java
• Java Enterprise Edition
• Servlets
• Jsp
• Spring
• Struts
• Rabbitmq
• Spring Framework
• Web Services
• Elasticsearch
• Amazon Web Services (Aws)
• Hibernate
• Software Development