Ajitabh Gupta
- Role
- Vice President - IT Innovation at Sedgwick
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Ajitabh Gupta
I am Ajitabh Gupta and I am an accomplished, visionary leader with proven expertise in…
Experience
Vice President - IT Innovation
Apr 2019 — Present
In my role as Vice President of Innovation, I launched new processes and procedures with vision and strategic planning, working with business units across the globe, moving from a static, siloed atmosphere to a more robust and agile environment. With a high level of expertise, I created an Innovation incubator for digital transformation to build POC’s and MVPs for AI Chatbots, Robotic process automation systems, Digitizing handwritten and typed documents, Fraud detection, Image classification, Location Intelligence/ IOT devices, Tele-nursing, Digital payments, Digital signatures, Identity mgmt, and many others. I manage multiple chatbots serving customer requests from 70% of fortune 100 companies globally in 7 different languages. Chatbots help customers. I designed and created multiple solutions leveraging APIs, RPA systems, Live Chat, NLP, AI, and Sentiment analysis increasing the chatbot usage over 5 times in one year.
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