Ajit Patel
Customer Service Experience | Contact Centers | BPO Vendor Management | KPI Optimization | Customer Champion
- Role
- Director of Customer Service at Delta Galil Industries
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Ajit Patel
Professional Summary With over 15 years of experience in customer service and vendor…
Experience
Director of Customer Service
Aug 2024 — Present · Secaucus, NJ, US
Skills
- Telecommunications
- Call Centers
- Business Analysis
- Voip
- Sdlc
- Visio
- Agile Methodologies
- Product Management
- Process Improvement
- Integration
- Web Analytics
- Testing
- Cross-Functional Team Leadership
- Software Documentation
- Customer Satisfaction
- Quality Assurance
- Microsoft Excel
- Customer Experience
- Troubleshooting
- Vendor Management
- Project Management
- Team Leadership
- Management
- Leadership
- Crm
- Customer Service
- Customer Retention
- Analysis
- E-Commerce
- Microsoft Office
- Program Management
- Email Marketing
- Sales
- Strategy
- Data Analysis
- Marketing Strategy
- Analytics
- Business Process
- Data Warehousing
- Strategic Partnerships
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