Ajit Mathew

Human Resources Manager @Royal Caribbean Group

Miami, FL, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2017 — Present

Human Resources Manager @Royal Caribbean Group

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Drives the execution of an HR strategic plan by measuring and actioning organizations performance against KPI targets and ensures that the role influences meeting or exceeding all KPIs• Partners with Department and Division Heads to ensure that team members understand how their roles can control expenses and/or generate revenue. Monitors and supports how the vessel is driving performance to manage against revenue targets.• Manages the HR and Welfare budgets and monitors and controls admin expenses (CAM)• Supports and partners with the Learning and Development Consultant in the development and/or execution of relevant training programs.• Oversees activities relating to sign on and sign off procedures, immigration/customs and all other issues related to the HR Center, including turnover and unplanned movement.• Facilitates all aspects of Talent Management, including career coaching and employee development, succession planning, talent assessment, internal promotions, and leadership cultural effectiveness.• Develops direct reports and high potential members of the Human Resources team to strengthen their current performance and prepare for future advancement.• Strives to build employee morale and develops strategies in partnership with onboard leadership to enhance overall employee satisfaction and engagement; ensures a commitment to employee satisfaction in the HR Center; inspires ethrough encouragement and recognition of outstanding performance.• Educates and supports the onboard management with regards to HR policies, procedures and standards including the company\'s performance management system, our progressive discipline procedures, as well as the change/promotions process. Partners with Department and Division Heads to ensure consistent and fair application.

EDUCATION

2011 — 2013

Indian School of Management Studies

Masters in Business Administration, Human Resources Management

1998 — 2001

Institute of Hotel Management & Catering Technology

3yr - Diploma in Hotel Management and Catering Technology, Food & Beverage Service

1996 — 1998

Toc-H Public School

High School, Science

SKILLS

HospitalityYield ManagementHotelsRestaurantsHospitality IndustryFront OfficeManagementTeam BuildingRevenue AnalysisBudgetsTime ManagementHospitality ManagementEmployee EngagementPre-Opening ExperienceGuest Service ManagementMicrosBanquetsTraining Project/Programme FacilitationOperaFine DiningOpening HotelsLearner EvaluationCateringCruisesPublic RelationsHiringWineGap AnalysisProperty Management SystemsOrganisational and People DevelopmentMenu DevelopmentRooms DivisionPerformance Management and LeadershipCourse Planning and Content DevelopmentCustomer SatisfactionTrainingCompetency Framework EvaluationLeadershipClassroom ManagementHotel Booking

ABOUT AJIT MATHEW

Dynamic HR Leader with 25+ years of global HR experience, currently managing HR operations for 2,500 team members aboard the world’s largest cruise ship and leading a high‑performing team of 7 direct reports- Passionate about employee engagement, leadership development, and aligning people strategy with operational excellence. Acts as a strategic advisor to senior leadership, leveraging strong knowledge of MLC 2006 to support compliance, productivity, and positive workplace culture- Experienced in employee relations, performance management, and continuous engagement across diverse, multicultural teams.

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