Ajit Kumar

About Ajit Kumar

A transformational and result oriented professional with over 20 years of exponential experience across telecom, retail, utilities and healthcare domains providing cutting edge solutions with a wide range of CRM and billing applications in the information Technology industry. Adept at handling different segments germane to spearheading leadership strategies, delivery governance, client management and providing employee motivation. Efficient in assessing and solving problems with a goal oriented mindset, adept at working innovatively and effectively in a fast paced, multitasking environment, ability to deliver under aggressive time and budgetary constraints. A quick and agile learner that rapidly adapts to emerging technologies. Constantly leveraging diverse methodologies in order to bring about a relegation in costs, optimization of resources, and enhancement of value. A versatile go-getter with an insatiable drive for success and a whatever-it-takes philosophy.

Experience

1. Principal Consultant

   Infosys

   Jun 2016 — Present · Hyderabad, IN

   Achieved 100% successful delivery of multiple medium & large size projects (Value ~$2 M -$5M, team size - 15 to 40).• Effectively manage development & application support for 4-5 accounts and ensured constant growth, Project Revenue -~$4M to $ 5 M per year with Project margin>35%• Mentored and effectively guided the growth of the team from a size of 10 to 40+• Implemented Salesforce from end to end to drive Business Value using Dashboards as Call to Action.• Acted as the Delivery anchor and program manager for multiple client accounts in CRL, as well as Health Insurance for the NAZ and Europe zones• Spearheaded the Salesforce Quoting Engine Transformation program for US-based health insurance service providers.• Responsible for Solution Review, Effort & Cost Estimation, Program tracking along with monitoring & control• Led the Multi-country HR Case Management (Salesforce) Global Rollout in Europe, and Asia Pacific• Evaluated current processes to develop improvement plans after reviewing internal systems and organizing training plans to address areas in need of improvement.• Project & Delivery Lead for a major Salesforce Application Transformation & Enhancement for a leading multinational beverage corporation in the United States• From beginning to end Project manager for a Customer Create Automation program in support of a major food products and raw material distributor in the United States (Salesforce, CC360, Informatica)• Accountable for the Program Management including client relationship management, solution delivery management, project status, risk and issue management, cost and effort estimation, budget and resource planning, and project monitoring and control.• Worked with clients from the conception of an idea to the final delivery of a product or service.• Managed & successfully delivered more than 20 projects and manage teams while adhering to strict deadlines.

Education

• Birla Institute of Technology, Ranchi

  Master of Computer Applications (M.C.A.), Computer Application

  2001 — 2004

Skills

• Requirements Gathering
• Solution Architecture
• Etom
• Design Thinking
• Agile Methodologies
• Customer Relations
• Shell Scripting
• Unix Shell Scripting
• Software Project Management
• Confluence
• Data Warehousing
• Project Management
• Web Services
• Ibm (Rational Rose) Focal Point
• Gsm
• Ms Office Tools
• Pre-Sales
• Jira
• Telecom Bss
• Tdma
• Soa
• Provisioning
• Telecommunications Billing
• Team Leadership
• Program Management
• Oracle
• Requirements Analysis
• Fixed Line
• Unix
• Revenue Assurance
• Certified Scrum Master
• Pl/Sql
• Team Management
• Software Development Life Cycle (Sdlc)
• Sql
• Microsoft Project
• Visio
• Business Analysis