Ajit Bangera

About Ajit Bangera

Accomplished IT professional with over 14 years of experience in Production Support and Site Reliability Engineering, specializing in high-impact environments across the Investment Banking and Telecom sectors. Proven track record of ensuring stability, compliance, and performance of mission-critical applications in line with regulatory frameworks such as MiFID, EMIR, and CFTC. Skilled in managing incident, problem, and change processes within SLA-driven operations—minimizing downtime and enabling swift resolution. Adept at fostering cross-functional collaboration across Development, Infrastructure, QA, and Compliance teams to drive service excellence and operational readiness. Led successful automation initiatives leveraging Shell scripting, Python, and Autosys, significantly reducing manual workloads and boosting efficiency. Strong expertise in observability and monitoring using Prometheus, Grafana, AppDynamics, and Splunk, ensuring proactive system health management. Well-versed in CI/CD pipelines, configuration management, and cloud provisioning with tools like Treadmill, Ansible, and Terraform—delivering scalable and resilient infrastructure solutions. Recognized leader and mentor with a passion for building high-performing teams, championing continuous improvement, and delivering strategic insights through data-driven reporting and MIS dashboards. Key Strengths: SRE & Production Support · CI/CD & DevOps Automation · Monitoring & Observability · Regulatory Reporting Compliance · Root Cause Analysis · Incident Management · Cross-functional Collaboration · Team Leadership

Experience

1. Senior Manager

   Morgan Stanley

   Dec 2021 — Present · Mumbai, IN

   Leading SRE initiatives for critical regulatory reporting systems (MiFID, EMIR, CFTC), ensuring high availability and compliance-Monitoring production systems using Prometheus, Grafana, AppDynamics, and Splunk to proactively detect and resolve issues-Defined and maintained SLIs, SLOs, and SLAs aligned with business goals-Automated deployment and remediation tasks using Python, Shell, Ansible, and Terraform-Driving continuous improvement through blameless post-mortems, RCA documentation, and process automation-Mentoring support engineers and fostering a strong DevOps culture within the team-Delivered end-to-end production support (L2/L3) for Global Transaction Reporting applications-Led on-call rotations, incident management, and regulatory reporting operations across multiple jurisdictions-Reduced MTTR through proactive monitoring, automation, and log analysis-Enhanced deployment pipelines via Treadmill and improved infrastructure consistency using Ansible and Terraform-Collaborated with cross-functional teams (Dev, Infra, QA, Compliance) to ensure smooth releases and incident resolution.

Education

• University of Mumbai

  Bachelor of Science

  2007 — 2010