Ajil Shyju
Relationship Manager @Csb Bank
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WORK HISTORY
Relationship Manager @Csb Bank
Kochi, IN
As a Virtual Relationship Manager (VRM) at CSB Bank, I focus on strengthening customer relationships through innovative digital and virtual banking channels. My role involves driving customer engagement, enhancing service delivery, and ensuring a seamless digital banking experience. By leveraging technology-enabled solutions, I support clients in managing their banking needs efficiently while maintaining high standards of service excellence, responsiveness, and customer satisfaction.
EDUCATION
LEAD COLLEGE
Master of Business Administration - MBA, Marketing & Finance
Kannur University
Bachelor of Arts - BA, Economics
ABOUT AJIL SHYJU
Dynamic MBA graduate specializing in Marketing and Finance from Lead College of Management, with strong analytical, problem-solving, and leadership skills. I have 1 year and 7 months of experience at IndusInd Bank as Deputy Manager in Consumer Finance Division, with expertise in credit evaluation and banking operations, and currently work with CSB Bank in the VRM Channel focusing on customer relationship management.I hold certifications in Tally ERP 9, Office Automation, and Digital Marketing, with advanced proficiency in MS Excel, Word, and PowerPoint. My experience is supported by internships at Allen Solly, K.R TVS, and Qatar Star Services during FIFA World Cup 2022, along with presenting a research paper at an International Management Conference and winning Best Marketing Team at a management fest.I am committed to applying my financial, analytical, and customer management skills to contribute effectively to organizational growth.
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