Jawad Ghabra

Cofounder & Partner @Shawerma Plus

Waterloo, ON, CA

Managing & operating 2 restaurants & catering arm.Main role:•Development of F&B Franchising model. •Review the restaurant\'s performance and analyze & project sales levels & oversee profitability.•Manage all marketing activities such as branding, social media presence & website development, promotional events, network events, pricing, loyalty programs & discount schemes.•Recruit staff, train, & motivate the team to perform & manage their working shifts & day to day tasks.•Manage suppliers\' relationship & check stock levels & ordering supplies.•Grow our catering business portfolio in the Tri-cities.•Handle customers feedback & complaints.ACHIEVEMENTS:•Best influential Chef 2020.•#1 Middle Eastern 2021 in Waterloo by Top Choice Awards.•Revenue Growth by 193% 2013-19.•Online ordering growth 210% 2013-20.•2020: WINNER #1 of 14 restaurant awards & 2 local chef awards in Record Newspaper•#1 Overall Restaurant in Region of Waterloo as Ranked by Tripadvisor for 20••••••••16:#1 Best Middle eastern Restaurant in Ontario among 27k+ listed on Tripadvisor. •Voted best Shawarma restaurant in Waterloo Region by The Community Edition Newspaper 2014-16.•Voted best shawarma restaurant in Waterloo by Skip The Dishes (ONLINE ORDERING PLATFORM) 2019•Voted best Diamond (#1) Mediterranean restaurant in Waterloo Region by The Record Newspaper 2018 & 2016 (Readership of 130K+)•Voted best Platinum (#2) Mediterranean restaurant in Waterloo Region by The Record Newspaper 2017 & 2019 & voted Gold (#3) in 2014 •Voted as #1 People\'s choice Restaurant on Foodpages.ca 2014-20•Voted as One of top 3 Best Mediterranean Restaurants in Waterloo on Threebestrated.ca 2017-20.•Recommended Middle Eastern restaurant by Rare Republic & Waterloo Region Eats•Voted as the best Shawarma restaurant in the Region of Waterloo (Tricity) 2014 by Wilfrid Laurier Uni publication. #4 Overall restaurant (among restaurants) in Ontario by Tripadvisor 2013-16