Ajesh Pillai
Sr Manager @ICICI Lombard
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WORK HISTORY
Sr Manager @ICICI Lombard
Hyderabad, IN
EDUCATION
Amrita School of Business - Bangalore
Executive MBA, Information Technology
Kendriya Vidyalaya
.
JNTUH College of Engineering Hyderabad
Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering
ABOUT AJESH PILLAI
As a highly experienced service and risk management professional, I have developed a reputation for delivering outstanding results in complex environments. With 10 years of experience in the field, I have developed expertise in managing high-performing teams, driving operational efficiencies, and mitigating risks to achieve business goals.My areas of expertise include:Care centre management: I am highly skilled in managing end-to-end service operations, including care centre management, complaint resolution, and service level agreements (SLAs) tracking.Risk management: I have extensive experience in identifying and assessing risks, designing and implementing risk mitigation strategies, and ensuring compliance with regulatory requirements.Team management: I excel in leading cross-functional teams to achieve operational and strategic objectives, fostering a culture of collaboration, and promoting professional growth.
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