Ajeet Kumar

Data Analyst

Role
Customer Service Representative at Concentrix
Location
New Delhi, DL, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Ajeet Kumar

An independent and self-motivated graduate with keen interest and practical exposure in…

Experience

  1. Customer Service Representative

    Concentrix

    Nov 2023 — Present · Gurugram, IN

    As part of the UK-based Home Insurance process at Concentrix, I work within the Customer Account Lobby, providing efficient and customer-focused service to policyholders. My key responsibilities include:Managing and updating customer home insurance accounts with accuracy and attention to detail.Assisting customers with queries related to their policies, including renewals, cancellations, and changes to coverage.Ensuring compliance with UK insurance regulations and company standards during all interactions.Delivering a positive and empathetic customer experience through effective communication and problem-solving.Collaborating with internal teams to resolve complex issues and support continuous process improvement.

Education

  • Lalit Narayan Mithila University, Darbhanga

    Bachelor's in Science

    2015 — 2018

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Ajeet Kumar — Customer Service Representative at Concentrix in New Delhi, DL, IN | Unifers