Ajeet Kumar

About Ajeet Kumar

Subject Matter Expert – Quality Analyst (PeopleSoft HR Module)Detail-oriented and results-driven Quality Analyst with specialized expertise in the PeopleSoft HR module, focusing on transactional quality management within HR operations. Demonstrated proficiency in maintaining and updating HR files and databases—including employee benefits, payroll, and employment status—with a strong emphasis on accuracy, compliance, and data integrity.Adept at conducting thorough audits to ensure compliance with organizational policies and regulatory standards. Skilled in handling self-service workbasket transactions such as name and marital status changes, terminations, and benefits updates efficiently and accurately.Experienced mentor and trainer, leading monthly quality sessions and administering Process Knowledge Tests to promote team development and operational excellence. Actively manages client communications, facilitates Monthly Review Meetings (MRMs), and ensures alignment with client expectations and business objectives. Serves as a strategic liaison between internal teams and external stakeholders, driving process improvements and timely issue resolution.

Experience

1. Quality Analyst

   Hays

   Dec 2019 — Present

Education

• Delhi University

  Bachelor of Commerce - BCom

  2015 — 2018