Ajeet Apte
Salesforce Lead @Idox
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WORK HISTORY
Salesforce Lead @Idox
IN
EDUCATION
Sinhgad College of Engineering
Bachelor of Engineering (B.E.), Computer Engineering
Texas Tech University - Rawls College of Business
Master's degree, Management Information Systems
New England College
Master of Science - MS, Computer and Information Systems Security/Information Assurance
ABOUT AJEET APTE
Implemented and maintained Salesforce Service Cloud and Sales Cloud.• Worked on various salesforce.com standard objects like Accounts, Contacts, opportunities, Products, Cases, Leads, Campaigns, Reports and Dashboards.• Created fields, Custom objects, Relationships, Record types, Page layouts, formula fields, Roll up summary fields and Validation Rules.• Used Lightning App Builder to create Apps, Custom Home Pages & Records.• Experience in inserting, updating, purging data into Salesforce application using data loader and workbench through CSV files. Installed and configured apex data loader.• Extensive experience in designing of custom objects, custom fields, Pick-list, Page layouts, Workflow, Approval Process, Validation Rules, custom Tabs, reports, design of Visual Force Pages, Dashboards, and Email generation according to application requirements.• Created Web-to-Lead, Web-to-Case, & Email-to-Case customization for importing leads & assigning cases.• Experience writing complex SOQL, SOSL queries across multiple objects within the SFDC database. • Setting up organization-wide defaults, field level security, profiles, roles and subordinates, sharing rules and manual sharing.• Created workflow actions such as Tasks, Field-update and Email Alerts.• Installed and worked on AppExchange Applications.• Interacting with business users to Automate the process and come with a better solution.Certifications:(1) Salesforce Certified Platform Developer 1(2) Salesforce Certified Administrator(3) Salesforce Certified Platform App Builder(4) ITIL V3 Foundation
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