Ajay V

People and Business Management Professional

Role: Vice President Operations at IntouchCX
Location: Hyderabad, TG, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Ajay V

People Management 2. Process Improvement and Efficient Service Delivery 3…

Experience

Vice President Operations
IntouchCX
May 2024 — Present

Skills

Operations Management
Performance Management
Crm
Project Planning
IT Service Management
Service-Level Agreements (Sla)
Recruiting
Business Services
Contact Centers
Six Sigma
People Management, Client Engagement, Service Delivary
Cross-Functional Team Leadership
Business Process Outsourcing (Bpo)
Conflict Resolution
Management
Quality Assurance
Bpo
Outsourcing
Customer Relationship Management (Crm)
Training
Great Personality
Strategy
Service Delivery
Confidentiality
Leadership
Sla
Call Centers
Business Development

Contact information

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Work email
•••••@intouchcx.com
Personal email
•••••@•••••.com
Direct dial
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Current company

IntouchCX

Outsourcing and Offshoring Consulting · 14K employees · Winnipeg, Manitoba, Canada

We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul. We are revolutionizing the global customer experience across all industries, delivering value-driven CX management, digital engagement, and AI and automation solutions to the world’s best-known brands. We are partners in long-term growth, helping to scale and optimize our partners’ CX through our data-driven and brand-specific approach. We immerse ourselves in their worlds with curiosity, creativity, and innovation to deliver exceptional results. By providing actionable insights, we drive team performance and ROI alignment to meet our partners’ strategic goals. We tailor our programs to ensure end-to-end consistency, team well-being, and cultural alignment with their organizations. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

intouchcx.com

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About Ajay V

Experience

Vice President Operations

Skills

Find verified contacts for anyone on LinkedIn