Ajay Kurapati

About Ajay Kurapati

With over three years of experience as Principal Consultant PRMS at IBM, I specialize in managing and enhancing Manufacturing Resource Planning (MRP) systems. My role focuses on end-to-end support, including issue resolution, incident management, and system enhancements, with a proven track record of achieving zero incident re-openings. I have contributed to key initiatives such as SSIS migration, BizTalk integration testing, and WIPBIN DC Link upgrades while streamlining operations through automation and standardizing processes in material management and procurement. Leveraging my expertise in distributed team management, incident management, and RPG400, I am committed to delivering high-quality solutions that align with corporate policies and improve operational efficiency. My proactive approach and dedication to excellence have consistently driven high standards of customer satisfaction and operational success in a collaborative environment.

Experience

1. Principal Consultant Prms

   IBM

   Mar 2023 — Present · Bangalore, IN

   As the primary contact for PRMS, a Manufacturing Resource Planning (MRP) system, I’ve been responsible for end-to-end support including issue resolution, incident management, and system enhancements. I played a key role in strategic projects like the SSIS migration and BizTalk integration testing, while also contributing to transformation initiatives such as WIPBIN DC Link upgrades. I introduced automation to streamline interface checks, standardized code deployments, and improved operational efficiency in material management and procurement. My proactive approach led to zero incident re-openings, reflecting a high standard of resolution and customer satisfaction. Additionally, I ensured compliance with corporate policies, maintained documentation, and demonstrated exceptional reliability by supporting critical operations during weekends, holidays, and major release cycles. Acted as the primary point of contact for PRMS-related issues, incidents, and service requests. Led and executed technical projects, including SSIS migration and BizTalk upgrade integration testing. Automated routine checks and standardized deployment processes to reduce errors and improve efficiency. Ensured smooth operation of batch jobs and authority changes using Control-M. Created and maintained knowledge documentation to support team alignment and training. Submitted timesheets on behalf of the PRMS team for client approvals, ensuring accurate tracking. Delivered high-quality resolutions with zero incident re-openings, improving user satisfaction. Worked flexibly during off-hours, including month-end, year-end, and deployment windows.

Education

• Indian School of Business

  Master of Business Administration - MBA, Business Administration and Management, General PGPMAX

  2015 — 2016

• The Wharton School

  Certificate on Competitive Marketing Strategy and Mergers & Acquisitions, Competitive Marketing Strategy and Mergers & Acquisitions

  2016 — 2016

• Kellogg Executive Education

  Certificate Strategic Value Addition through Financial Analysis and Business Ethics, Strategic Value Addition through Financial Analysis and Business Ethics

  2016 — 2016

• Siddaganga Institute Of Technology

  Bachelor of Engineering (B.E.), Computer Science

  1997 — 2001

Skills

• Business Strategy
• IT Service Management
• Decision-Making
• Program Management
• Business Intelligence
• Agile Methodologies
• Management
• Oracle
• Cloud Computing
• Project Management
• Process Improvement
• Vendor Management
• Communication
• Pmo
• Leadership
• Db2
• Cross-Functional Team Leadership
• Marketing Strategy
• Erp
• Sdlc
• Software Development
• Scrum
• Sql
• Software Development Life Cycle (Sdlc)
• Business Process
• Software Project Management
• Crm