Ajay Kumar
Enterprise Digital Transformation || Digital Commerce | SAP Commerce | SAP CX | CRM | SAP S/4HANA || Scrum Master | Product Owner | Project Manager || Ex-Deloitte
- Role
- Manager at Cognizant
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Ajay Kumar
Persona: A strategic thinker, keen learner, problem solver, self-motivated individual and a team leader possessing admirable interpersonal and management skills. Management Consultant delivering technology enabled business transformation for clients across industry.Professional Expertise/Specialties: Business Analytics, Management Consulting, Business Analysis, Functional Solutioning, Product Management, Agile Project Management, Business Development and Team Management.X-Factor: Passionate about emerging technologies driving digital transformation for bettering human lives. Interested in the evolution of Chatbot/Conversational applications for improving Customer Experience. A strong believer in staying positive, helping others and taking solution oriented approach.Beyond Work: I invest my time in playing sports like soccer, badminton, cricket, running, biking etc. Love to do occasional trekking, cooking, gardening, solving Sudoku, philanthropy, watching sports, news, playing harmonica and reading fictional books.Thanks for visiting my profile. Looking forward to the amazing synergies, learnings, experiences, and better future together. Cheers:)
Experience
Manager
May 2023 — Present · Gurugram, IN
Helping global organizations to design, build, implement and manage the new age Digital Commerce & Customer Experience capabilities driven by leading technology platforms that enables user-centric and growth oriented omni-channel engagements.Key Focus Areas: SAP Customer Experience(CX)/SAP Hybris/SAP Commerce Cloud, SAP Marketing, Sales and Service | Digital Customer experience Transformation Strategy, Functional Architecture, Product Management, Client engagement and Agile Project Management.
Education
PSG College of Technology
Bachelor of Engineering, Production Engineering (under the Faculty of Mechanical Engineering)- Affiliated to Anna University
2007 — 2011
Kendriya Vidyalaya
Senior Secondary, Science
1995 — 2006
Management Development Institute Murshidabad
Post graduate diploma in management(PGDM), Management, Business Studies - Marketing and Supply Chain
2014 — 2016
Skills
- Data Analysis
- Hybris
- Management Consulting
- Agile Methodologies
- Management
- User Acceptance Testing
- Strategic Planning
- Software Requirements Specifications
- Project Management
- Functional Analysis
- Business Communications
- Sql
- Microsoft Project
- Visio
- Altassian Jira
- Business Process Improvement
- Business Proposal Writing
- Business Analytics
- Business Intelligence
- Supply Chain Management
- Business Development
- Digital Marketing
- Requirements Analysis
- Microsoft Office
- Bpmn
- Requirements Gathering
- Customer Relationship Management (Crm)
- Business Analysis
- Balsamiq
- Stakeholder Analysis
- Team Management
- Software Development Life Cycle (Sdlc)
- User Stories
- Business Strategy
- Account Management
- Business Solution
- Marketing Strategy
- Uml Tools
- Competitive Analysis
- Gap Analysis
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