Ajay Dabur
Operations Manager(L6) @Amazon Fulfillment Technologies & Robotics
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WORK HISTORY
Operations Manager(L6) @Amazon Fulfillment Technologies & Robotics
Edmonton, AB, CA
As an Operations Manager at Amazon Fulfillment Technologies & Robotics, Canada, I have the opportunity to lead and develop dynamic teams within Amazon’s global operations network, ensuring the successful delivery of millions of packages to customers every day. My role focuses on motivating and guiding both salaried and hourly employees, driving performance improvements, and maintaining safety, quality, and attendance standards during each shift.Key Responsibilities: • Lead and mentor a high-performing team, ensuring they have the tools for success and meeting safety, quality, and productivity targets. • Drive data-driven decisions to enhance productivity and operational efficiency. • Collaborate cross-functionally with teams such as Safety, HR, Engineering, and Loss Prevention to meet and exceed business goals. • Manage large-scale projects that impact both site and regional operations. • Oversee the entire fulfillment process, from First Mile to Last Mile, ensuring timely and accurate deliveries. • Build and execute productivity plans, reviewing forecasts, and ensuring operational balance across shifts. • Adapt to challenging environments, including fluctuating temperatures, noise levels, and physically demanding tasks. • Provide leadership in a fast-paced, constantly evolving workplace.
EDUCATION
Jindal Institute of Behavioural Sciences
Certificate in Behavioural Sciences, Behavioral Sciences
Indian Military Academy
Commissioned Officer of INDIAN ARMY , Military Science and Operational Studies
Harvard Business School
LEADERSHIP PRINCIPLES , Leadership Principles
Military College of Telecommunications and Engenieering
Signals Officer Course , Electrical, Electronics and Communications Engineering
Department of Management Sciences (PUMBA), Savitribai Phule Pune University
Diploma in Advanced Weapon System Management , Weapon Systems
University of Madras
Masters of Science (MSc) in Defense and Strategic Studies(Defense Services Staff College)
University of Madras
Master of Science, Defense & Strategic Studies
Department of Management Sciences (PUMBA), Savitribai Phule Pune University
Diploma in Weapon Systems , Weapon systems and ammunition
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
HUMAN RESOURCE MANAGEMENT, Human Resources Management/Personnel Administration, General
Chaudhary Charan Singh Haryana Agricultural University
Bachelor of Agriculture (Hons) , Agriculture, Agriculture Operations, and Related Sciences
Army War College, Mhow
Senior Defense Managemnt, Advanced Defense Managemnt
Army War College, Mhow
Diploma in Defense Management , Defense Management
ABOUT AJAY DABUR
I am a senior operations and supply chain leader with over 25 years of end-to-end leadership experience, including nearly two years as a Level 6 Operations Manager with Amazon Canada, leading high-volume fulfillment operations across inbound and outbound networks.My career spans Amazon Transportation & Robotics Fulfillment, technology scale-ups, and senior military command, where I developed a deep capability in driving performance through people leadership, data-driven execution, and operational discipline.At Amazon Canada, I lead large multi-shift teams within robotics-enabled fulfillment environments, managing safety, quality, cost, attendance, and productivity across highly complex operations. As part of Last Mile operations with Amazon earlier, I have successfully executed 18 peak events, delivered packages in a single day, driven 1.8% reductions in cost-per-shipment, supported delivery station closures and launches, and developed strong bench strength through coaching and performance management.Previously, I led network expansion initiatives across Northern India, launching 9 strategic service partners and 13 handling sites while driving double-digit logistics cost reductions. As Vice President of Operations at AgNext Technologies, I built nationwide operations that enabled major partnerships and supported $20M in venture capital funding.My military leadership background includes Commanding an Artillery regiment with 600+ personnel, overseeing multi-million-dollar assets, and establishing national training strategies impacting over people annually. I am also a recipient of the Chief of the Army Staff Commendation for Gallantry, reflecting a career anchored in accountability, resilience, and service leadership.* psc - Passed Staff College : a premier Tri Services strategic Leadership Institute at Wellington, India. I am passionate about building high-performing teams, scaling operational excellence, and translating strategy into measurable results within fast-paced environments. I am especially interested in roles across:* Operations & Fulfillment Leadership* Supply Chain & Logistics* Program & Business Transformation* Network Expansion & Cost Optimization
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