Ajay C.

Software Engineer at Microsoft

Role
Software Engineering Tech Lead at Microsoft
Location
Seattle, WA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Ajay C.

As a Software Engineer (Tech Lead) at Microsoft, I have been working on the IC3 Messaging…

Experience

  1. Software Engineering Tech Lead

    Microsoft

    Jul 2017 — Present · Seattle, WA, US

    As a technical lead on the IC3 Messaging Platform, I architect and scale core backend services that power messaging across Microsoft Teams, Dynamics, and Azure Communication Services, supporting over 400 million users. I drive cross-team initiatives to enhance scalability, performance, and feature velocity across a globally distributed system. My work focuses heavily on improving service resiliency through fault-tolerant design, proactive incident mitigation, and SLA-driven engineering. I lead the development of high-throughput, low-latency features to meet the demands of real-time messaging, while continuously optimizing system performance through deep diagnostics and architectural refinement. I mentor engineers across the team, fostering technical excellence and ownership, and lead cost optimization efforts that have significantly improved infrastructure efficiency and reduced COGS.

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Ajay C. — Software Engineering Tech Lead at Microsoft in Seattle, WA, US | Unifers