Ajay Bhoj

About Ajay Bhoj

As a seasoned professional in the realm of IT and Global Delivery Management, I bring over 23 years of extensive experience driving successful projects and initiatives across diverse geographies. With a solid foundation in technology coupled with strategic leadership skills, I thrive in dynamic environments where innovation and efficiency in the key. Throughout my career in the IT industry, I\'ve been driven by an unwavering commitment to delivering excellence. I have had the privilege of leading cross-functional teams dispersed across the globe, fostering collaboration and synergy to achieve common objectives. By advocating a culture of accountability, transparency, and continuous improvement, I have empowered teams to exceed expectations and deliver exceptional results.My approach to leadership is focused on empathy, communication, and strategic foresight. By actively listening to stakeholders, understanding their needs, and aligning them with organizational goals, I foster a culture of trust and partnership that drives collective success. In an ever-evolving landscape, I remain committed to staying at the forefront of emerging trends and technologies, continuously enhancing my skills, and fostering a culture of learning and development within my teams.

Experience

1. Delivery Head

   AbsoluteLabs

   Nov 2023 — Present

   We are a trusted IT partner, delivering business solutions to high-end retail customers and various other sectors. Our focus is on leveraging emerging technologies to resolve complexities and meet the IT solution demands of the digital era.In my current role as Service Delivery Head, I lead dedicated teams of IT professionals, fostering a culture of collaboration, continuous improvement, and customer-centricity. Although we are a small team, we are committed to excellence and passionate about utilizing technology to overcome business challenges, enhance service delivery, and drive organizational growth.Strategic Planning: Develop and implementing a strategic roadmap for IT service delivery aligned with the overall business objectives of the organization.Service Management: Establish and maintain IT service management processes and frameworks to ensure consistent and high-quality service delivery.Stakeholder Engagement: Collaborate closely with Customer/internal stakeholders across various business units to understand their IT requirements and priorities.Technology Adoption: Stay abreast of emerging technologies and trends, evaluating tools and capitalizing their benefits while also identifying potential risks for the organization.\"

Education

• Sikkim Manipal Institute of Technology - SMU

  MSc, Telecom

Skills

• Servers
• Active Directory
• Microsoft Exchange
• Dhcp
• Blackberry Enterprise Server
• Dns
• Cloud Computing
• System Deployment