Ajay Bansal

About Ajay Bansal

Senior Product Leader (SVP, Product Management) driving HealthTech platform transformation at Apollo 24|7 — leading pharmacy, diagnostics, and care delivery through scalable, data-driven digital ecosystems. At Apollo 24|7, where I oversee platform strategy, design, and execution for a $300M+ portfolio serving millions of users nationwide. Overall I have 24+ years of experience scaling 0→1 and 1→n platforms across healthcare, eCommerce, and hospitality. My focus is on scaling complex ecosystems into user-centric, data-informed, and commercially successful platforms. I’ve unified pharmacy, diagnostics, hospital, and consultation experiences into a single digital health stack. My teams have worked on improving retention, engagement, and monetization through personalization, modular architecture, and ML-powered discovery.Before Apollo, I built and led product and CRM teams at EazyDiner, co-founded Glam Studios, and was part of OYO’s founding product leadership team. As part of the core team I scaled product and engineering from inception to industry leadership. My experience spans end-to-end product lifecycle ownership: from strategy and org design to execution, growth, and platform sustainability.I believe exceptional product organizations combine clarity of vision with disciplined prioritization. My leadership approach empowers teams to co-own business metrics, apply data intelligently, and execute with speed and empathy.MBA – IIM Lucknow | Product Strategy | HealthTech | Platform Growth | B2C / B2B2C | Cross-Functional Leadership | Product Management | e Commerce

Experience

1. SVP Product Management

   Apollo 24 7

   Apr 2025 — Present · Gurugram, IN

   Leading the evolution of Apollo 24|7 into a comprehensive digital healthcare ecosystem spanning pharmacy, diagnostics, hospitals, and teleconsultations.* Oversee product strategy, design, and execution across key business lines, driving user experience, scalability, and operational efficiency.* Built a modular platform architecture and unified design framework that improved consistency, cross-sell, and customer engagement across services.* Partner with functional and business leadership to align investments and roadmap priorities with enterprise goals.* Leading a strong product and design organization with a culture of data-driven decision-making and accountability.* Scaled initiatives in personalization, acquisition, and fulfillment, improving conversion and retention through continuous iteration and experimentation.

Education

• Indian Institute of Management, Lucknow

  MBA, General Management

  2010 — 2011

• Punjab Engineering College

  BE, Production Engineering

  1994 — 1998

• Birla Institute of Technology and Science, Pilani

  MS, Software Systems

  2002 — 2003

• ESCP Business School

  Business and Competitive Intelligence, International Module, Business Administration and Management, General

  2010 — 2010

Skills

• Business Development
• Strategy
• Competitive Analysis
• Start-Ups
• Program Management
• Software Project Management
• Crm
• Product Development
• Mobile Devices
• Requirements Analysis
• Customer Relationship Management (Crm)
• Rapid Prototyping
• Team Management
• Quality Assurance
• Entrepreneurship
• Management
• Business Strategy
• Vendor Management
• Product Lifecycle Management
• Product Strategy
• Project Management
• Market Research
• Software Development Life Cycle (Sdlc)
• Mobile Applications
• Product Management
• Sdlc
• Software Development