Ajay Shankar Pandey
Customer Success| Account Management| Cloud| CRM| BI
- Role
- Senior Business Analyst at TP
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Ajay Shankar Pandey
I drive retention, product adoption, and account expansion in the B2B SaaS space…
Experience
Senior Business Analyst
Nov 2024 — Present · Gurugram, IN
Client & Account Management: Successfully managed a diverse portfolio of over 500+ client accounts, increasing license adoption by 40% through strategic business reviews.Sales & Revenue Growth: Drove a 95% achievement of revenue targets in the USA market by executing targeted growth strategies and leveraging inbound channels.Product Expertise & Adoption: Delivered compelling product demos and proofs of concept (POCs) for the product, improving conversion rates by 20%. Implemented strategic \"value review\" plans to boost client engagement and product utilization.Performance Analysis: Conducted in-depth analysis of product usage to identify upsell and cross-sell opportunities, providing key insights to senior management.Leadership & Collaboration: Mentored a team of analysts and served as a crucial liaison between clients and internal teams to ensure seamless communication and issue resolution.
Education
Banaras Hindu University
Bachelor of Commerce, Finance, General
2015 — 2018
St. Xavier's school, Ballia
SSC
2001 — 2014
Banaras Hindu University
Under graduate diploma in computer application, Computer and Information Sciences and Support Services
2015 — 2018
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