Ajay Singh

About Ajay Singh

CJ Darcl Logistics Ltd.Desktop Support Engineer – Roles & Responsibilities1. Provided technical support for software installation, configuration, and troubleshooting of system hardware, software, and other IT-related devices.2. Maintained and administered company computer networks, ensuring smooth and secure operations.3. Installed, configured, and troubleshooted MS Office, Outlook, and operating systems including Windows, Ubuntu Linux, and Chrome OS.4. Performed system formatting, software installation, preventive maintenance, and troubleshooting on desktops, laptops, and servers.5. Conducted monthly preventive maintenance checks of server racks, access points, and IT infrastructure.6. Installed and configured bar-code printers (TSC, Zebra, Honeywell) and document printers with IP configuration.7. Monitored and managed CCTV systems including installation, troubleshooting, footage verification, and training end-users.8. Verified shipments marked as “short” and shared CCTV footage evidence via email with concerned teams.9. Supported PDA device checks and ensured proper functioning of IT equipment on a daily basis.10. Trained end-users on new or modified equipment, software, and CCTV systems for better utilization.11. Coordinated and managed IT team operations by assigning tasks, monitoring performance, and ensuring timely project delivery.12. Documented technical issues, resolutions, and maintained IT asset inventory for future reference.13. CCTV Monitoring & Surveillance Management.14. Monitored and reviewed CCTV footage on a daily basis to ensure security and operational compliance.15. Verified shipment discrepancies (bag short cases) through CCTV footage.16. Prepared and shared bag short incident footage with concerned teams via email for resolution.17. Maintained CCTV systems including regular checks, troubleshooting, and reporting issues.18. Ensured accurate documentation and timely communication of security-related observations.Admin Roles & Responsibilities1. Managed day-to-day administrative operations to ensure smooth office and warehouse functioning.2. Handled attendance, petty cash, record keeping, and documentation with accuracy.3. Coordinated with vendors and internal teams for timely supply of stationery and other requirements.4. Monitored and maintained inventory of office assets and IT equipment.5. Assisted management in scheduling, reporting, and execution of administrative tasks.

Experience

1. Information Technology Support Engineer

   Cj Darcl Logistics Ltd

   Sep 2025 — Present · Surat, IN

   Desktop Support Engineer – Roles & Responsibilities Provided technical support for software installation, configuration, and troubleshooting of system hardware, software, and other IT-related devices. Maintained and administered company computer networks, ensuring smooth and secure operations. Installed, configured, and troubleshooted MS Office, Outlook, and operating systems including Windows, Ubuntu Linux, and Chrome OS. Performed system formatting, software installation, preventive maintenance, and troubleshooting on desktops, laptops, and servers. Conducted monthly preventive maintenance checks of server racks, access points, and IT infrastructure. Installed and configured bar-code printers (TSC, Zebra, Honeywell) and document printers with IP configuration. Monitored and managed CCTV systems including installation, troubleshooting, footage verification, and training end-users. Verified shipments marked as “short” and shared CCTV footage evidence via email with concerned teams. Supported PDA device checks and ensured proper functioning of IT equipment on a daily basis. Trained end-users on new or modified equipment, software, and CCTV systems for better utilization. Coordinated and managed IT team operations by assigning tasks, monitoring performance, and ensuring timely project delivery. Documented technical issues, resolutions, and maintained IT asset inventory for future reference.Admin Roles & Responsibilities Managed day-to-day administrative operations to ensure smooth office and warehouse functioning. Handled attendance, petty cash, record keeping, and documentation with accuracy. Coordinated with vendors and internal teams for timely supply of stationery and other requirements. Monitored and maintained inventory of office assets and IT equipment. Assisted management in scheduling, reporting, and execution of administrative tasks.