Ajay Shetty

Director - Customer Success at First Advantage

Role: Director - Customer Success at First Advantage
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Director - Customer Success
First Advantage
Nov 2016 — Present · Mumbai, IN
Responsible for growing and retaining key Enterprise clients for First Advantage which includes Fortune 500 companies and conglomerates based in India and Global locations- Development of initiatives for sales / upsell / cross sell opportunities that maximize revenue and profit within the region and globally- Analyzing geographical, vertical and market-size opportunities- Ensure the highest level of Services, product configuration, delivery to the clients.

Education

University of Technology Sydney
Master of Business Administration (M.B.A.), International Marketing
2003 — 2005

Skills

Executive Search
Sales
Human Resources
Business Networking
Performance Management
Crm
Customer Relationship Management (Crm)
Team Management
Marketing
Technical Recruiting
Recruiting
Business Development
Negotiation
Talent Management
Talent Acquisition
Employee Engagement
Sourcing
Management
New Business Development
Time Management

Contact information

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Work email
•••••@fadv.com
Personal email
•••••@•••••.com
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Current company

First Advantage

Software Development · 10K employees · Atlanta, Georgia, United States

Our Brand Promise Know your people™ In a world shaped by digital transformation, AI, remote work, regulatory complexity, and rising risk, identity is no longer static. Identity must be intelligently understood, continuously verified, and actively managed. Our Mission Trust in a changing world™ Trust has always been essential to how we work. But the rules are shifting. In a world shaped by digital transformation, AI, remote work, regulatory complexity, and rising risk, identity is no longer static. It must be intelligently understood, continuously verified throughout the employee lifecycle, and actively managed. We have over one billion records in our proprietary databases, deep vertical expertise, global reach, and an AI-powered infrastructure. We are building the trust layer for today's workforce, helping organizations build stronger teams, make smarter decisions, and thrive in a world of constant change. First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by its proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, digital identity solutions, and verification services. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to hire smarter and onboard faster. Headquartered in Atlanta, Georgia, First Advantage serves customers in over 200 countries and territories, modernizing hiring and onboarding on a global scale. For more information, please visit our website at https://fadv.com/.

fadv.com

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Experience

Director - Customer Success

Education

University of Technology Sydney

Skills

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