Ajay Sharma
Senior ServiceNow Consultant at Advance Solutions Corp. (ADVANCE) || ServiceNow ITOM & ITSM || ITILV4 ||Certified 4x ServiceNow & 1x Azure || Discovery || CMDB || Event Management || Service Mapping || CSA
- Role
- Senior Servicenow Consultant at Advance Solutions Corp. Advance
- Location
- Sonipat, HR, IN
- LinkedIn followers
- 500 followers
About Ajay Sharma
Certification of Service Now CSA & CIS- Discovery, CIS- EM, CIS- Service Mapping.ServiceNow admin or ServiceNow ITSM & ITOM consultants with overall experience of more than 8.11 years and working as SNOW ITOM Lead with Designation of IT Operations ManagerSkill - Networks operation, NOC, Operations, Project Management, Team Handling,Delivery, Implementations of Projects, Resource Management, High Level reports of project delivery, Timeline Management of Project,Documentations of Projects,Gathering of Requirements,Project Workshops, Training to Customer and Internal Teams,ITSM, Knowledge of Infra (Windows, Linux,Storage,Network, Apache, Web application, LB etc.),ServiceNow ITSM (Process design, Configuration & implementation of Incident,Problem,Change,SR,Catalog, Integration With Azure AD, LDAP, AD SSO, Desktop Central, Dashboard and reports ), Service now ITOM, Mid Server setup,Service now Event management ( Integration with monitoring tools with multiple ways (SNMP, Connector Instance, API based, Emails) Configuration of Alerts,Process design, Solution Architect), Discovery in service now (Pattern & Probes tailoring, troubleshooting skills of discovery, Cloud Discovery, Discovery Schedule, Nutanix & Vcenter Discovery, Storage Discovery Reports & Dashboards) CMDB ( Configuration of cmdb, Transform Maps for data loading, Dashboards) Service Mapping (Manual and Automated) etc, Knowledge of Monitoring tools ( Solarwinds, Telegraph,Kibana,App Dynamics,New Relic, OEM12c,OEM13c,Nutanix,Storage monitoring tools etc.), Knowledge of ServiceNow instance Upgrade and Perform many ServiceNow Upgrade.
Experience
Senior Servicenow Consultant
Advance Solutions Corp. Advance
Jan 2018 — Present
Education
Shivaji University
Bachelor in Computer Application
Hindu Institute of Technology Sonipat
Diploma of Education
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