Ajay Sharma
Software Engineer @MakeMyTrip
Signup · Get unlimited contacts
WORK HISTORY
Software Engineer @MakeMyTrip
IN
Collaborated with post‐sales teams using tech stacks such as Java,SpringBoot, Elastic Search, SQL, MongoDB, Neo4j, Kafka, RabbitMQ,Docker, and REST to ensure smooth and efficient post‐booking operationsfor MakeMyTrip customers.• Developed a negotiated rates hotel booking system using Java Spring‐Boot and integrated multiple APIs from various business lines, resultingin improved customer satisfaction.• Designed and deployed a survey management system for myBiz (B2Bproduct) that collected customer feedback through email and Whats‐App, leading to a 40% increase in customer insights. Also, created asurvey template creation feature and deployed a secure MongoDB databasefor efficient data storage and real‐time access.• Deployed an interactive voice response (IVR) flow in Neo4j for B2B customersthat reduced API response time from more than 10 seconds to400ms by using optimized elastic search queries and multiple layers ofAPIs, leading to an 80% increase in customer satisfaction.• Created a ”Talk to Us” feature for customers, simplifying connections tosupport agents through a single button press.• Implemented a ”Late Check‐in” feature to empower hoteliers to requestlate check‐in services on behalf of customers, streamlining the check‐inprocess for guests arriving outside regular hours
EDUCATION
GL Bajaj Institute of Technology and Management
Bachelor's degree, Computer Science and Engineering
ABOUT AJAY SHARMA
Ajay Sharma is a Computer Science and engineering with a CGPA of 8.07/10. He possesses strong skills in operating systems, programming languages (C/C++, Python, Java, Golang), and databases (MySQL, MongoDB). Ajay has experience with technologies like Spring Boot, Kafka, RabbitMQ, gRPC, and Elastic Search.In terms of coursework, he covered Data Structures, Algorithms, Operating Systems, Database Management Systems, and Computer Networks during his academic tenure. He completed his B.Tech in 2022.Ajay is currently working as a Software Engineer at MakeMyTrip, collaborating with post-sales teams using Java, SpringBoot, Elastic Search, SQL, MongoDB, Kafka, RabbitMQ, Docker, Microservices and REST. Before MakeMyTrip, he worked as an SDE Intern at FarEye, focusing on an internal tool using Python with the Django framework.Ajay has contributed to projects like a Restaurant Review Website (NodeJs, Express, HTML, CSS) and a Covid Tracker Android App (Android, Java, XML). He has notable achievements, including rankings in Codechef and Google Kickstart.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.