Ajay Sharma
Sr Customer Service Representative @GoBolt
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WORK HISTORY
Sr Customer Service Representative @GoBolt
Toronto, ON, CA
EDUCATION
Nirmala Memorial Foundation College of Commerce & Science
HSC, Commerce
Institute of Business and Retail Management
Bachelor of Business Administration - BBA, Human Resources Management and Services
Karma Institute
Diploma in HR, Human Resources Management and Services
St Thomas High School
S.S.C, Regular
SKILLS
ABOUT AJAY SHARMA
Dynamic and customer-centric professional with extensive experience in prize claims processing, award show execution, and customer engagement. Skilled in meeting clients face-to-face, guiding them through the claims journey, and ensuring a seamless, VIP-level experience. Adept at planning and executing award functions, from setup to post-event activities, while creating engaging content to highlight winner stories. Strong ability to manage merchant relationships, grievance handling, and compliance-driven claims processing. Passionate about delivering exceptional service and elevating brand experiences.
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