Ajay Jay Saxena
Associate Software Developer
- Role
- Associate Analyst at Vaco Binary Semantics Llp
- Location
- Meerut, UP, IN
- LinkedIn followers
- 500 followers
About Ajay Jay Saxena
I solve problems in creative ways. At BIT where I am pursuing my Engineering degree, I have learned the importance of applying classical strategies to modern-day projects.Concentrations in computer science and engineering field provides a broad knowledge of engineering conceptsPassion for innovation, prototyping, and high-quality manufacturingDuring academics I have learnt many programming languages like Python,C,C++ with data structures which enhances my logic building capabilities.I am a Full Stack Web Developer (MERN) which I have learnt alongwith my academics.
Experience
Associate Analyst
Jan 2025 — Present · Noida, IN
As part of the Last Mile Delivery (LMD) team for Walmart, I am responsible for ensuring a seamless post-delivery experience by conducting detailed audits of customer feedback and delivery reviews. My role involves: Auditing customer reviews to identify and investigate delivery issues or discrepancies reported post-item delivery. Ensuring driver accountability by flagging inappropriate behavior, delays, or failed deliveries and taking appropriate actions.🤝 Collaborating with internal teams to resolve escalations related to customer dissatisfaction. Maintaining high-quality standards through accurate reporting and process adherence. Enhancing the overall customer experience by providing insights into recurring issues for continuous improvement.
Education
Bhai Joga Singh Public School - India
Pcm
Dr. B. R. Ambedkar University, Agra
Bachelor of Science - B.Sc, Pcm
Bharat Institute of Technology
B-tech CSE, Computer science
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