Ajay R
Enthusiastic professional with over 8 years of experience in handling OTC and PTP & activities. Dynamic communication, strategic & critical thinking are my core competencies to successfully carry out business goals.
- Role
- Business Process Expert at Dexian
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Ajay R
Qualified experience in the Accounts Receivables and accounts payable process. Experienced professional in 02C, Order to cash, Order Management, Billing, Invoicing, Cash Application, Deduction, Dispute Management, and Collection.• Working in Cash Receipting which deals with customer payment (EFT & CHQ) allocation as a part of account receivables.• Consolidation EFT payment Allocation listing file and shared the details to client for payment uploads• Allocating customer\'s payment to their respective account as per remittance.• Posting customer\'s payments after investigation in applications like SAP, ZOURA, Gentrack• Handles Customer Enquiry mailbox related to all sort customer enquiry in relation to their complaints & enquiry with detailed investigation using ERP.• Transferring the customer credit fund from active account to inactive account as per customer request.• Monitoring the applications within the given TAT period on monthly basis• Handling exception tracker which client upload the missing payment from EFT & CHQ and debit card and credit card refund cases• Sending weekly unallocated report to onshore team as well as collection\'s team for allocation details.
Experience
Business Process Expert
May 2023 — Present · Chennai, IN
Order to Cash (End to End ), AR Billing, AR Cash applications, Bank reconciliation, Collections.
Education
University of Madras
Bachelor of Commerce - BCom
2018 — 2018
University of Madras
Bachelor of Commerce - BCom
2015 — 2018
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