Ajay Prasad
Customer Success Associate @ Fello
- Role
- Customer Success Associate at Fello
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
Experience
Customer Success Associate
Mar 2023 — Present · Bengaluru, IN
Act as the first point of contact for all the customers.2. Respond to customer inquiries via phone, email chat, support ticket and whatsapp promptly and accurately.3. Conduct feedback call to the customers across various funnels to analyze user behavior and enhance the product based upon the requirement.4. Gather and share customer feedback with the Product, Engineering, Marketing teams to improve the product features.5. Coordinate with our Business partners to ensure that the entire financial transactions are running smoothly.
Education
Asansol Engineering College (AEC)
Bachelor of Technology - BTech, Electrical Engineering
2015 — 2019
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