Ajay Mohite
Product Manager - Retention @Niwas Housing Finance Limited
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WORK HISTORY
Product Manager - Retention @Niwas Housing Finance Limited
In my role at Niwas Housing Finance Private Limited, I focused on enhancing customer retention through strategic policy development and operational excellence. I led the end-to-end retention operations, resolving customer queries and negotiating offers to boost satisfaction. Additionally, I prepared detailed MIS reports to track performance and collaborated with cross-functional teams to streamline workflows, ensuring compliance with regulatory standards.
EDUCATION
Bhavans College
2015
ABOUT AJAY MOHITE
Product Manager - Retention at Niwas Housing Finance Private Limited, with a focus on enhancing customer retention through policy development and operational optimization. Contributed to customer satisfaction by managing retention operations, overseeing query resolution, and negotiating offers. Additionally, prepared comprehensive MIS reports and worked with cross-functional teams to improve workflows while ensuring regulatory compliance. Previous roles at Mahindra Home Finance, Tata Capital, and DCB Bank have provided significant experience in banking, business relationship management, and cross-selling. Holds a Bachelor\'s degree in Commerce from Bhavans College, forming a strong foundation in business and finance. Dedicated to driving customer service excellence and supporting organizational growth in the finance sector.
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