Ajay Madupoju
Data Quality Specialist @Amazon
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WORK HISTORY
Data Quality Specialist @Amazon
Hyderabad, IN
Conduct in-depth audits and manual validations of last-mile delivery data to identify delivery defects and root causes.Analyze patterns of driver errors, package misplacements, and delivery non-compliance across NA markets using Excel and MySQL.Categorize issues based on severity and escalate to respective process owners to ensure timely resolution and error reduction.Collaborate with global operations and support teams to improve logistics performance and reduce repetitive delivery failures.Maintain accurate records using workflow tools and trackers.Provide insights that influence process improvements and policy decisions, contributing to enhanced customer experience.
EDUCATION
Osmania University
Bachelor of Science - BS
ABOUT AJAY MADUPOJU
Data Analyst | Logistics & Operations Strategist | ERP Business Analyst With a strong foundation in data quality, operational analytics, and ERP transformation, I specialize in identifying inefficiencies in delivery networks and enhancing last-mile operations through intelligent data use. With hands-on experience across Amazon and TCS, I turn raw data into actionable strategies that drive precision, accountability, and continuous improvement. Data Quality Specialist – Amazon (Last Mile Analytics & Quality – NA Region) In my current role, I audit and resolve logistics defects in the US and Canada markets. By analyzing behavioral trends of delivery associates and operational bottlenecks at last-mile stations, I classify errors, prioritize them, and escalate actionable insights to reduce repeat defects. I utilize Excel, MySQL, and internal audit tools to drive performance and support cross-functional quality goals. 🧠 ERP Transformation Manager – Business Analyst – TCS Led digital transformation initiatives for manufacturing and procurement operations. Worked directly with clients to map their processes across supply chain, inventory, finance, and stores. Using Excel dashboards and MySQL queries, I created visibility into transactional flows and helped business units achieve clarity, control, and operational continuity. ML Data Associate – Amazon Devices (Ring) Worked on video annotation and object detection for Ring\'s smart surveillance systems. Tasks included object tracking, motion classification, distance measurement, and search relevance tagging using internal ML platforms. Contributed to enhancing AI models that drive smarter home security solutions. My Mission To merge data intelligence with business processes to build scalable, efficient systems that directly impact end-user satisfaction, operational speed, and error reduction.
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