Ajay Kumar Sharma

Zoho Mail | Cloud Support Senior Engineer | Google Workspace Administrator | Technical Support Engineer | IT operations

Role
Technical Support Engineer at Zoho
Location
Delhi, DL, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Ajay Kumar Sharma

Cloud Support & IT Operations Specialist with over 8 years of experience in Google…

Experience

  1. Technical Support Engineer

    Zoho

    Dec 2024 — Present · IN

    Email Server Management: Investigations, flow analysis, and migration support.User Platform Onboarding: Setup and data migration resolution.Mobile Device Management (MDM): Enrollment, configuration, and OGR policy enforcement.Technical Troubleshooting: Issue testing, root cause analysis, and development team collaboration.Domain migration expert, worked on several migration and related projects.Mail delivery issues with inbound and outbound queries Also gained a great knowledge on Domain setup and configuration for Google workspace, Zoho Mail and Microsoft office 365 admin

Education

  • Integral University, Lucknow, Uttar Pradesh

    BBA - Bachelor of Business Administration

    2017 — 2020

  • Kendriya vidyalaya

    Intermediate

    2014 — 2015

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Ajay Kumar Sharma — Technical Support Engineer at Zoho in Delhi, DL, IN | Unifers