Ajay Kumar S

About Ajay Kumar S

With over 5 years of experience and a Master\'s in Information Science and Technology, specializing in Business Analytics and Data Science, I bring a unique blend of technical expertise and business acumen to Salesforce solution development. Proven ability to design, develop, and deploy robust Salesforce solutions using Apex, LWC, CPQ, and other technologies, driving significant improvements in efficiency and user experience. My expertise extends to the full Salesforce ecosystem, including CRM, Power BI, SQL, Python, and Agile methodologies. I\'m skilled in managing projects, leading teams, and collaborating with stakeholders to analyze requirements, implement effective solutions, and ensure seamless deployments.I\'m seeking a challenging and impactful Salesforce development role where I can leverage my skills in data analysis, business intelligence, and project management to contribute to innovative solutions. I\'m passionate about using technology to help organizations thrive, and I\'m eager to apply my expertise and leadership abilities to a dynamic, forward-thinking company.

Experience

1. Salesforce Developer

   UnitedHealth Group

   Feb 2025 — Present

   Designed, expanded, and deployed custom Salesforce solutions (Apex, Lightning Components, Visualforce) to streamline complex business processes, improving internal user productivity by 20% across multiple departments. • Developed and maintained integrations between Salesforce and external systems using REST APIs and middleware, ensuring high data accuracy and real-time synchronization across platforms. • Implemented Sales Cloud and Service Cloud automation workflows, reducing manual data entry by 30% and accelerating lead-to-opportunity conversion, resulting in faster response times for key business units. • Built and improved custom dashboards, reports, and analytics tools, enabling leadership to make data-driven decisions and enhancing operational efficiency across teams. • Collaborated with cross-functional teams including business analysts, QA, and stakeholders to gather requirements, deliver solutions on time, and maintain compliance with Salesforce best practices and governance standards. • Applied custom validation rules, triggers, and workflows, improving data quality and compliance with organizational and regulatory standards. • Provided ongoing support and maintenance for Salesforce applications, resolving technical issues and enhancing system performance for over 500+ users. • Participated in Salesforce releases, patch updates, and platform migrations, ensuring seamless deployment and minimal disruption to business operations. • Actively contributed to Salesforce Center of Excellence initiatives, ensuring scalable solutions, adherence to coding standards, and platform optimization.

Education

• Missouri University of Science and Technology

  Masters, Information science and technology

• GITAM Deemed University

  Bachelor's degree, Electrical, Electronics and Communications Engineering

  2016 — 2020