Ajay Kumar

Experience

1. Senior Renewal Specialist

   C1

   Nov 2023 — Present · Hyderabad, IN

   Create reports as per business requirements. Providing support to sales team to renew customer contracts and generate revenue.Proactively quotes renewals 60-90days in advance of support expiration.Facilitates cross department collaboration to ensure incoming renewals are evaluated for completeness prior to quote completion.Ensure sales teams are aware of any manufacturer services promotions or changes in coverage pricing.Attends vendor / distributor calls as needed to discuss renewal quote.Builds and maintains working relationships with customers, team members, vendors and other departments involved in contract renewal process.Works with manufactures to present business case for reinstatement fee removal.Updates data tools and pull reports using the manufacture / distributer system as required.Manages various quote types. Updating quoting status with CRM to provide visibility to the status of all the quote requests.Works with US based NAMs and customers to ensure that renewal quotes are accurate and that contracts are consolidated and co-termed where appropriate.Create solution quotes for National account managers.Review Orders, Billing and Shipping address, PO amount, Term dates, Contract Validity etc.

Education

• Oxford College of Engineering bangalore

  Master of Business Administration - MBA, Finance, General