Ajay Kumar

About Ajay Kumar

Telecom Professional with 14 Years of Experience I started my career in the telecom industry as a Call Center Executive, where I built strong communication and problem-solving skills while delivering excellent customer support.At Vodafone, I moved into a Frontend Executive role in retail stores, gaining hands-on experience in customer interactions and store operations.Next, I joined Bharti Airtel Limited as an Off-roll Store Manager. My dedication and results earned me a promotion to On-roll Store Manager, where I optimized store performance and enhanced customer satisfactionLater, I became a Territory Sales Manager at Bharti Airtel, leading broadband sales efforts and helping expand the company’s market presence.Currently, I am working at ACT Fibernet as an Assistant Manager, where I lead a team of 4 Team Leaders and 40 Sales Executives. My responsibilities include driving broadband sales, hiring new manpower and managing field operations, 3 Team Leaders overseeing field sales and 1 Team Leader managing retail business operations.With 14 years of telecom experience, I am committed to delivering results, driving growth, and excelling in the fast-evolving industry.

Experience

1. Area Sales Manager

   ACT FIBERNET

   Aug 2025 — Present

Education

• Himachal Pradesh University

  Bachelor's degree, Art History, Criticism and Conservation

• Sikkim Manipal University - Distance Education

  Master of Business Administration - MBA, Marketing/Marketing Management, General

  2014 — 2016