Ajay Jagadeesh
Reva university graduate | Senior Technician at Dell Technologies
- Role
- Senior Technician at Dell Technologies
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ajay Jagadeesh
I am a BSc graduate in Mathematics, Computer Science, and Statistics from REVA University, Bangalore, currently working as a Senior Technical Engineer at Dell Technologies. In this role, I support global enterprise clients by delivering end-to-end hardware and software solutions, managing multiple accounts, and ensuring seamless system performance. My experience has sharpened my technical expertise, client handling, problem-solving, and communication skills, while also exposing me to diverse processes and technologies.During my academic years, I was an active member of GDSC (Google Developer Student Club), where I contributed to event management and logistics for hackathons and tech programs. I also organized seminars and conferences, building strong leadership and organizational skills. Beyond academics, I represented my school at the national level in handball, earned the Rajya Puraskar in Scouts & Guides, and actively engaged in cultural and sports activities, reflecting my adaptability and teamwork.Currently, I am upskilling in professional services, focusing on servers and storage solutions to broaden my technical expertise and align with evolving market needs. With a strong foundation in both technical and interpersonal skills, I aspire to grow into roles that bridge technology, customer experience, and business strategy, ultimately moving towards Product Management. Always open to opportunities that challenge me to learn, contribute, and grow.
Experience
Senior Technician
Jul 2024 — Present · Bengaluru, IN
Delivering end-to-end hardware and software support for global enterprise clients, ensuring seamless workstation performance and service reliability. Experienced in managed services, case resolution, and client handling across multiple accounts and processes. Skilled in cross-team collaboration, process adaptation, and driving measurable improvements in SLA compliance and customer satisfaction. Currently upskilling in server and storage technologies to expand expertise in professional services.
Education
REVA University
Bachelor of Science - BS
2021 — 2024
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