Ajay Dogra
National Manager Collections @Tata Capital
Mumbai, MH, IN
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2023 — Present
National Manager Collections @Tata Capital
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Mumbai, IN
National Manager - Retail Collections for Emerging MarketResponsible for the collection of Bucket X and Bucket One - Performance, Cost and Customer Retention.Leading a team of self motivated CMs, ACMs, RCMs and Backend Staff - PAN India.Guiding various Calling and Field Agencies in achieving their targets month on month.
EDUCATION
1986 — 1993
Diwan Chand Arya
Sr. Secondary
2008 — 2011
Sikkim Manipal University of Health, Medical and Technological Sciences
MBA
2001 — 2001
SSI
Diploma
2000 — 2003
Delhi University
Bachelor of Arts (B.A.)
SKILLS
Cross-Functional Team LeadershipManagement Information Systems (Mis)Business StrategyProduct ManagementVendor ManagementService DeliveryValue-Added Services (Vas)CreditCrmCompetitive AnalysisStart-UpsBpoPre-SalesSalesCustomer Relationship Management (Crm)Team BuildingManagementMisKey Account ManagementVasTeam ManagementTelecommunicationsInvoicingBusiness DevelopmentCall CentersDistributed Team ManagementCustomer RetentionCustomer ServiceTrainingCustomer SatisfactionChannel PartnersCustomer Lifecycle ManagementBusiness PlanningOperations Management
ABOUT AJAY DOGRA
Dynamic and results-oriented leader with over 25 years of extensive experience in…
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