Ajay Dhage
IT Field Engineer | Service Desk & Desktop Support | Networking Basics
- Role
- Field Engineer (IT Support Desktop & Network Support) at Reliance Retail
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Ajay Dhage
I’m a BCA student driven by curiosity and a problem-solving mindset. While I may not have formal industry experience with advanced tools yet, I’ve built a strong foundation through academic projects, hands-on troubleshooting, and real-world learning.My journey started with a deep interest in how systems work. That interest led me to build AI Chess Arena, a Python-based desktop app that integrates the Stockfish engine to simulate real-time gameplay. This project taught me how to think like a developer—modular code design, event-driven programming, and managing game state logically.Alongside software, I’ve solved over 30+ hardware/networking issues in labs and personal settings—whether it’s system overheating, faulty RAM, or internet problems. These experiences sharpened my troubleshooting and technical communication skills. AchievementsBuilt and deployed a complete Python chess app with AIWinner of a college-level AI HackathonConsistently ranked in the Top 10 of my classNow, I’m actively seeking an internship or entry-level opportunity where I can support IT operations, assist users, and grow my skills in a professional environment. Let’s connect! If you\'re looking for a motivated learner who blends software logic with tech support capabilities—I’d love to be part of your team.
Experience
Field Engineer (IT Support Desktop & Network Support)
Dec 2025 — Present
Provided on-site IT support to clients for hardware, software, and network-related issues.• Installed, configured, and maintained desktop systems, laptops, and peripherals.• Performed OS installation, system formatting, and driver configuration at client locations.• Diagnosed and resolved LAN, IP, and basic network connectivity issues.• Installed and troubleshot printers, scanners, routers, and switches.• Handled Service Desk tickets, documented issues, and provided timely resolution to end users as per SLA.• Coordinated with remote teams and senior engineers for complex technical issues.• Maintained service reports and ensured customer satisfaction.
Education
Karmaveer Bhaurao Patil Mahavidyalaya Pandharpur
Bachelor of Computer Application
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