Ajay Charles

Lead @Ola Electric

Bengaluru, IN

Collaborate with marketing and PR teams to manage social media presence across multiple platforms. Lead ORM processes, ensuring quick and effective response to customer feedback. Onboard and train teams on Sprinklr for efficient social media monitoring and reporting. Develop and maintain a social media strategy dashboard for tracking KPIs and improving brand engagement. Monitor and enhance brand reputation across OLA brands, ensuring consistency and positive public perception.

Baldwin Methodist Men's college

Commerce

Gandhi Institute of Technology & Management (GITAM) University, Visakhapatnam

Bachelor of Commerce - BCom