Ajay Charles
Lead - Digital, Social Media Strategy | Brand Reputation Monitoring | Collaborating with Marketing & PR at OLA Electric
- Role
- Lead at Ola Electric
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ajay Charles
Managed the online reputation of a leading e-commerce company by monitoring and analyzing…
Experience
Lead
Sep 2023 — Present · Bengaluru, IN
Collaborate with marketing and PR teams to manage social media presence across multiple platforms. Lead ORM processes, ensuring quick and effective response to customer feedback. Onboard and train teams on Sprinklr for efficient social media monitoring and reporting. Develop and maintain a social media strategy dashboard for tracking KPIs and improving brand engagement. Monitor and enhance brand reputation across OLA brands, ensuring consistency and positive public perception.
Education
Baldwin Methodist Men's college
Commerce
2010 — 2011
Gandhi Institute of Technology & Management (GITAM) University, Visakhapatnam
Bachelor of Commerce - BCom
2018 — 2021
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