James Gibbs
CISSP, MCSE (Legacy) TestOut Security Pro, CyberArk Trustee, A+CE
- Role
- Ms Teams for Education Support Engineer at Tech Mahindra
- Location
- Shelton, WA, US
- LinkedIn followers
- 500 followers
About James Gibbs
https://jmginfosec.blogspot.com/ https://twitter.com/JamesMGibbs1 I am extremely passionate about cybersecurity. I am open to any position that will help me get into a cybersecurity role. I have over 10 years of IT experience in Systems Admin, Data Center, Network and Security Operations, Desktop Support, and Technical Support. I also have almost 8 years worth of full-time college coursework and around 230 continuing education courses. I worked a lot of temp jobs after graduating college simply due to debt from a 2012 leg injury and not being able to move closer to Seattle or Bellevue and hoping to find work in Olympia. I am mostly looking for remote work.
Experience
Ms Teams for Education Support Engineer
Apr 2020 — Present · Redmond, WA, US
I help IT professionals and educators provide a safe and secure remote education environment.I typically am at or near the top every week in tickets worked and CSAT ratings. I have done twice as many tickets as some people hired at the same time as me and more tickets than anyone on the team. I have interviewed prospective candidates, held training classes, and written knowledge bases.
Education
Olympic College
Certificate of Completion, Cybersecurity
American College of Professional Education
Certified Systems Engineer, Information Systems
Olympic College
Bachelor of Applied Science (B.A.S.), Information Systems
Olympic College
Associate of Arts and Sciences Technical (AAS-T), Information Systems Specialist with a focus on networking and security
Skills
- Indesign
- Communication and Teamwork
- Programming Languages
- Mobile Device Management
- C#
- Windows
- Public Speaking and Leading Meetings
- Shell Scripting
- Windows 7
- Business Intelligence, Analysis, and Strategy
- Network Administration
- Organizational Leadership and Technical Management
- Linux
- Decision-Making
- Customer Service and Technical Support
- Executive Leadership
- Network Security
- Strategic Planning
- Os and App Installation and Deployment
- Cloud Computing
- Networking
- Communication
- Technical Support
- Windows Desktop Administration
- Printers
- Databases
- Adobe Photoshop
- Computer Networking
- Software Deployment
- Cisco Routing and Switching
- Crystal Reports
- Security
- Critical and Design Thinking
- Open Source Software
- Software Development
- Data Analysis and Visualization
- Html
- Vulnerability Assessment and Penetration Testing
- Microsoft Office
- Management
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