James Gibbs

CISSP, MCSE (Legacy) TestOut Security Pro, CyberArk Trustee, A+CE

Role
Ms Teams for Education Support Engineer at Tech Mahindra
Location
Shelton, WA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About James Gibbs

https://jmginfosec.blogspot.com/ https://twitter.com/JamesMGibbs1 I am extremely passionate about cybersecurity. I am open to any position that will help me get into a cybersecurity role. I have over 10 years of IT experience in Systems Admin, Data Center, Network and Security Operations, Desktop Support, and Technical Support. I also have almost 8 years worth of full-time college coursework and around 230 continuing education courses. I worked a lot of temp jobs after graduating college simply due to debt from a 2012 leg injury and not being able to move closer to Seattle or Bellevue and hoping to find work in Olympia. I am mostly looking for remote work.

Experience

  1. Ms Teams for Education Support Engineer

    Tech Mahindra

    Apr 2020 — Present · Redmond, WA, US

    I help IT professionals and educators provide a safe and secure remote education environment.I typically am at or near the top every week in tickets worked and CSAT ratings. I have done twice as many tickets as some people hired at the same time as me and more tickets than anyone on the team. I have interviewed prospective candidates, held training classes, and written knowledge bases.

Education

  • Olympic College

    Certificate of Completion, Cybersecurity

  • American College of Professional Education

    Certified Systems Engineer, Information Systems

  • Olympic College

    Bachelor of Applied Science (B.A.S.), Information Systems

  • Olympic College

    Associate of Arts and Sciences Technical (AAS-T), Information Systems Specialist with a focus on networking and security

Skills

  • Indesign
  • Communication and Teamwork
  • Programming Languages
  • Mobile Device Management
  • C#
  • Windows
  • Public Speaking and Leading Meetings
  • Shell Scripting
  • Windows 7
  • Business Intelligence, Analysis, and Strategy
  • Network Administration
  • Organizational Leadership and Technical Management
  • Linux
  • Decision-Making
  • Customer Service and Technical Support
  • Executive Leadership
  • Network Security
  • Strategic Planning
  • Os and App Installation and Deployment
  • Cloud Computing
  • Networking
  • Communication
  • Technical Support
  • Windows Desktop Administration
  • Printers
  • Databases
  • Adobe Photoshop
  • Computer Networking
  • Software Deployment
  • Cisco Routing and Switching
  • Crystal Reports
  • Security
  • Critical and Design Thinking
  • Open Source Software
  • Software Development
  • Data Analysis and Visualization
  • Html
  • Vulnerability Assessment and Penetration Testing
  • Microsoft Office
  • Management

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James Gibbs — Ms Teams for Education Support Engineer at Tech Mahindra in Shelton, WA, US | Unifers